By MavChat

No Deposit Refund from First Car Rental

Welcome to our wall of shame First Car Rental, we hope this will assist in improving service to your customers.

On 09 February 2012 a vehicle was booked and paid for on your website. One of your employees phoned to confirm the booking due to there being multiple bookings on the website as you fail to to mention on it that a extra driver can not be paid for although the selection boxes are there. Also you fail to tell the client that an excess of R6190.00 will be charged when collecting the vehicle. Then you fail to refund the excess when promised.


To the people reading this: I would suggest steering clear of this agency… unless of course you are either very desperate or have a gun stuck to your head.